LEGAL

PRIVACY POLICY

Effective Date: September 18, 2026

PRIVACY POLICY


Effective Date: September 18, 2026

Moxie Coast Creative (“MCC,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit moxiecoastcreative.com, contact us, purchase our services, or otherwise interact with Moxie Coast Creative.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.


  1. INFORMATION WE COLLECT

The information we collect depends on how you interact with Moxie Coast Creative.

Information you provide directly to us may include:

• Name
• Email address
• Business name
• Business and project information
• Information submitted through our contact forms
• Information submitted through client intake forms
• Communications and correspondence with us
• Files, images, logos, brand materials, website content, or other materials you provide for a project
• Information necessary to provide the services you purchase

We ask that you do not submit Social Security numbers, banking passwords, account credentials, or other unnecessary highly sensitive personal information through our standard website contact forms or ordinary email.


  1. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may be collected automatically by our website platform, analytics tools, or other technology providers.

This information may include:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring website or source
• Approximate geographic information derived from an IP address
• Date and time of visits
• Website interactions
• Other standard technical and usage information

This information may be collected through cookies and similar technologies.


  1. HOW WE USE INFORMATION

Moxie Coast Creative may use information we collect to:

• Respond to inquiries
• Communicate with prospective and current clients
• Process service purchases
• Provide purchased services
• Manage client projects
• Complete business, branding, marketing, and website projects
• Review materials submitted by clients
• Provide customer support
• Send project-related communications
• Maintain business records
• Improve our website and services
• Understand how visitors use our website
• Protect our website, business, clients, and systems
• Prevent fraud or misuse
• Comply with legal obligations
• Enforce our agreements and Terms of Service


  1. CONTACT FORMS

When you submit a contact form through our website, we may collect information such as your name, email address, business name, area of interest, and the information included in your message.

We use this information primarily to respond to your inquiry and communicate with you about Moxie Coast Creative services.

Submitting a contact form does not create a client relationship or obligate you to purchase services.


  1. CLIENT INTAKE AND PROJECT INFORMATION

After purchasing a service, clients may be asked to complete an intake process and provide information necessary for MCC to perform the purchased services.

This information may include business information, brand preferences, target customer information, service or product information, existing business assets, website information, marketing materials, project goals, and other information relevant to the purchased service.

We use this information to manage and complete the client’s project.


  1. PAYMENTS

Moxie Coast Creative uses third-party payment processors, including Stripe, to process payments.

Payment information submitted during checkout is processed by the applicable payment provider according to that provider’s privacy policy and security practices.

Moxie Coast Creative does not need to receive or store your complete payment card number in order to provide our services.

We may receive transaction-related information from our payment provider, such as your name, email address, amount paid, payment status, transaction date, and information necessary for business and accounting records.


  1. COOKIES AND SIMILAR TECHNOLOGIES

Our website and third-party service providers may use cookies and similar technologies to operate the website, understand website usage, maintain functionality, improve performance, and measure website activity.

Depending on the tools used on our website, cookies may include essential, functional, analytics, or similar technologies.

Your browser may allow you to block, delete, or manage cookies. Disabling certain cookies may affect website functionality.


  1. ANALYTICS

We may use website analytics or measurement tools to understand how visitors find and use our website.

These tools may collect information such as pages visited, traffic sources, device information, approximate location, and website interactions.

We use this information to understand website performance and improve the visitor experience.


  1. THIRD-PARTY SERVICES

Moxie Coast Creative uses or may use third-party platforms and service providers to operate our website, process payments, communicate with clients, store project information, create deliverables, and provide services.

These providers may include services such as:

• Framer
• Stripe
• Google services
• Canva
• Shopify
• Email providers
• Domain and hosting providers
• Cloud storage providers
• Project management and collaboration platforms
• Analytics providers
• Other software necessary to operate our business and provide client services

These third parties have their own privacy policies and data practices.

Moxie Coast Creative is not responsible for the privacy practices of third-party websites or services.


  1. HOW WE SHARE INFORMATION

Moxie Coast Creative does not sell personal information in exchange for money.

We may disclose information to service providers when reasonably necessary to operate our business or provide services to you.

For example, information may be disclosed to providers that assist with:

• Website hosting and operation
• Payment processing
• Email and communications
• Cloud storage
• Project management
• Website development
• Business operations
• Analytics
• Security
• Professional services

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, investigate fraud or misuse, enforce agreements, or protect the safety and security of MCC, our clients, or others.

If Moxie Coast Creative is involved in a merger, acquisition, sale, restructuring, or transfer of business assets, information may be transferred as part of that transaction as permitted by law.


  1. DATA RETENTION

We retain personal and business information for as long as reasonably necessary to provide services, maintain business and financial records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business recordkeeping requirements.


  1. DATA SECURITY

Moxie Coast Creative takes reasonable administrative, organizational, and technical measures designed to protect information in our possession.

However, no website, electronic communication, cloud platform, or internet transmission can be guaranteed to be completely secure.

Clients and website visitors should use appropriate care when transmitting sensitive information electronically.


13.EMAIL COMMUNICATIONS

If you contact us, purchase services, or become a client, we may send emails necessary to respond to your inquiry, process your purchase, manage your project, provide services, or communicate important information related to our business relationship.

If MCC sends optional promotional or marketing emails, recipients may use the unsubscribe method provided in those communications where required by applicable law.

Transactional and project-related communications may still be sent when necessary to provide purchased services or manage an existing business relationship.


  1. LINKS TO OTHER WEBSITES

Our website may contain links to websites or services operated by third parties.

Moxie Coast Creative does not control these third-party websites and is not responsible for their content, privacy policies, security, or data practices.

We encourage visitors to review the privacy policies of third-party websites they choose to visit.


  1. CHILDREN’S PRIVACY

Moxie Coast Creative’s website and services are intended for adults and businesses and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 through our website.

If we learn that personal information from a child under 13 has been collected through our website without appropriate authorization, we will take reasonable steps to delete it.


  1. CALIFORNIA PRIVACY RIGHTS

California residents may have certain rights regarding their personal information under applicable California privacy laws.

Depending on the law that applies and the circumstances, these rights may include the ability to request information about personal information collected about you, request access to certain personal information, request correction of inaccurate information, or request deletion of certain personal information.

Some information may be exempt from these requests or may need to be retained for legal, contractual, security, accounting, or other permitted purposes.

Moxie Coast Creative does not discriminate against individuals for exercising privacy rights provided by applicable law.

To submit a privacy-related request, contact:

info@moxiecoastcreative.com

Please include enough information for us to understand and respond to your request. We may need to verify your identity before completing certain requests.

Nothing in this Privacy Policy is intended to provide rights beyond those required by applicable law.


  1. DO NOT SELL OR SHARE

Moxie Coast Creative does not sell personal information in exchange for money.

MCC does not knowingly share personal information for cross-context behavioral advertising as those terms are defined under applicable California privacy law.

If our data practices change in a way that creates additional obligations under applicable privacy laws, we will update our practices and this Privacy Policy as appropriate.


  1. CHANGES TO THIS PRIVACY POLICY

Moxie Coast Creative may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or legal requirements.

When we update this Privacy Policy, we will update the Effective Date at the top of the page.

We encourage visitors to review this Privacy Policy periodically.


  1. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or a privacy-related request, contact:

Moxie Coast Creative
info@moxiecoastcreative.com
www.moxiecoastcreative.com